chinadotcom corporation Adds Value

AAP General News (Australia)
02-03-2000
chinadotcom corporation Adds Value

chinadotcom corporation Adds Value to Its Web Solution Offerings by

Introducing Personalised Internet Service

chinadotcom corporation Enters Partnership with Net Perceptions



HONG KONG, Feb. 3 / HK PRNewswire-AsiaNet/ -- chinadotcom corporation
(Nasdaq: CHINA) (http://www.corp.china.com) a pan-Asian, integrated Internet
company, announced it has entered into an agreement with Net Perceptions
(Nasdaq: NETP), the pioneer and leader in providing personalisation solutions
which enable businesses to serve customers on a one-on-one basis across
multiple touch points.



In this agreement, Web Connection, the Build portion of chinadotcom's
business model of "Build, Distribute, Sell", will distribute and support Net
Perceptions' Realtime Personalisation Technology (RPT). RPT is a revolutionary
service, which predicts an individual's preferences through observing realtime
behaviour like click-throughs, and makes specific recommendations accordingly
to ensure a one-on-one service. Net Perceptions has also signed two Korean
companies, DACOM System Technologies and MPC Limited as partners.



RPT will benefit business-to-business customers by allowing them to monitor
customer behaviour as they click through icons on the website. For instance, an
online music provider can observe the categories of music that the user clicks
on and then use that information to proactively send tailored retail
information to the user.
Mr. Peter Hamilton, Chief Operating Officer of chinadotcom corporation, said,
"We are very excited about our partnership with Net Perceptions. RPT will
leverage our e-Commerce provision capabilities two-fold. First, RPT will encourage
greater stickiness or loyalty from customers as they receive personalised
product information directly from the source. Second, as a result of greater
customer loyalty, businesses will gain further understanding of customers'
specific needs, and in turn will be able to continuously adapt products and
services accordingly."



The announcement adds to the unique blend of core competencies that the Web
Connection offers while positioning chinadotcom as an Asian market leader in
online customer relationship management.



"The Asia-Pacific market offers explosive growth opportunities for our
personalisation technology," said Steven Snyder, CEO and President of Net
Perceptions. "E-commerce in Asia is expected to reach US$32 billion by 2003.

Asia is clearly a huge untapped market for personalisation and by being here
first with pan-Asia coverage gives us a tremendous advantage."



By partnering with a company that is clearly a leader in its field,
chinadotcom will be able to deliver integrated Internet services to its clients
and differentiate it from competitors in Asia.



About chinadotcom corporation
chinadotcom corporation is the first pan-Asian integrated Internet company
listed in the United States. The company provides a full range of Internet
services that: 1) build e-business strategies and solutions (Web Connection),
2) distribute content via its portal network (china.com, cww.com, hongkong.com, and
taiwan.com), and 3) sell services through online advertising (24/7 Media Asia).

chinadotcom corporation is committed to enabling digital communities to realize
their full potential, thereby facilitating the development of the Internet in
China and across Asia. The company has over 900 employees in 21 offices across
10 Asian markets, including Australia, Hong Kong, Japan, Korea, Malaysia,
Singapore, and Taiwan. In Mainland China, the company has nine offices and over
300 employees. Major corporate shareholders include America Online Inc., Mitsui
& Co. Ltd., Nortel Network Corporation, Sun Microsystems Inc., New World
Infrastructure Limited and 24/7 Media Inc. For more information about
chinadotcom corporation, please visit http://www.corp.china.com .



About Net Perceptions

Net Perceptions is the leading supplier of real-time personalisation
solutions that enable businesses to market to customers on a true one-to-one
basis across multiple touch points. Net Perceptions solutions increase new and
repeat business by learning more about each customer's individual needs, tastes
and preferences with every interaction, then making increasingly personalised
product and service recommendations. Net Perceptions, based in Minneapolis, is
a publicly held company, which operates additional offices in New York, San
Francisco and Reading in England, and a joint venture office in Japan.

Customers include many of the world's best known brands, including Art.com,
Askul, Bertelsmann, Billboard TalentNet, CDNOW, E!On-line, Micron, SkyMall,
Tower Records and Ticketmaster On-line. For more information about Net
Perceptions products, please visit http://www.netperceptions.com .
SOURCE chinadotcom corporation
Web Site: http://www.netperceptions.com http://www.corp.china.com

KEYWORD: HONG KONG ANTH2229

2000 AAP Information Services Pty Limited (AAP) or its Licensors.